SHIPPING & RETURNS
LOCAL SHIPPING (In Singapore)
There are 2 delivery methods available for Local Delivery (SG):
|
Country |
Delivery Type |
Fee (SGD) |
Shipping Time |
|
Singapore |
Standard |
$3.50 |
3-5 business days |
|
Singapore |
Express (Same day delivery) |
$8.00 |
1 business day |
All shipping times are estimates and start from the date of dispatch. Please allow 1 day for processing.
INTERNATIONAL SHIPPING
Due to current global situations, please expect that packages may arrive after the estimated delivery time frame listed below during this time. As postal services are dealing with increased volumes and implementing safety distancing measures, do bear with us if your jewelry takes slightly longer to reach you.
|
Region |
Delivery Type |
Fee (SGD) |
Shipping Time |
|
APAC |
Standard |
$4.90 |
6-10 business days |
|
US & Europe |
Standard |
$9.90 |
10-14 business days |
For other enquiries please visit our Contact Us page here.
RETURN & REFUNDS
Incorrect or Defective Item
Oops, this is mightily embarrassing. We are very sorry and we would like to make it up to you! Please contact us here or drop us an email at support@bomboncollections.com with the following details:
1. Your order number
2. The matter of the issue (e.g. incorrect/defective item)
3. Pictures or videos, whichever applicable
*Earrings cannot be returned for change of mind reasons as we observe high hygiene standards.
*All returns for faulty or defective reasons should be submitted within 2 days of receipt of items.